Sales Force of the Future Study

Insights into what is important to manufacturers
and retailers – now and in the future. Determine
how well manufacturers are performing (their
perspective vs. retailer). And more!

RETAIL:NEXT – Investing in the Shopper Experience

The results of a recent RetailWire/Dechert-Hampe survey of retail industry experts and practitioners emphasize the need to deliver unique shopping experiences and superior customer service.  Price, product selection and technology can only take you so far in retailing today because they can be matched by competitors.  When it comes to creating happy consumers, retailers need to deliver unique shopping experiences and customer service that meets shoppers' expectations. Living up to those expectations is what ultimately determines how consumers perceive a retailer. Those are the key takeaways from the third in the series of RetailWire surveys conducted by Dechert-Hampe & Co.

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In-Store Leadership

In conjunction with Grocery Headquarters magazine
and RetailWire, DHC studied the emerging role of
In-Store Marketing. This study included a survey of
the industry to recognize In-Store Marketing leaders, define the keys to success, and identify the major issues. Responses from 220 manufacturers and retailers provide insights to the current practice of In-Store Marketing and a blueprint for action.

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RETAIL:NEXT – Fad or Trend: Will Recessionary Shopping Behavior Continue?

The consumer and the marketplace tend to react to events. The greater the impact of the event, the greater the reaction can be. The question is whether these reactions are simply short-term fads or represent real lasting trends. With success dependant on the ability to distinguish behavioral fads from trends in the coming months, Dechert-Hampe and the editors of RetailWire, joined forces again, along with Miller Zell, to shed light on what some of the industry’s brightest and most informed are thinking.

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RETAIL:NEXT – What's Next at Retail?

What's the next big (or small) concept that will rock retailing? What will be the influence of the economic downturn? These were among the questions asked in the RetailWire/Dechert-Hampe study report, Retail Formats in Transition, the first in a series of forward-looking studies entitled RETAIL:NEXT.

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