Assignment
A large CPG firm wanted to move towards a pay-for-performance compensation system using team scorecards to determine bonus payments. DHC was asked to work with their internal team to develop and implement the new scorecard system. The outcome was an incentive system that balanced individual accountability and teamwork, and rewarded Sales people for achieving targets in key business areas. Following the establishment of the program structure, we developed an automated system to produce quarterly team scorecards. The program has achieved the dual goals of rewarding superior performance and focusing the Sales team’s attention on the key business pressure points.