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Guiding Principles

Dechert_Hampe_Consulting_Principles

QUALITY
To deliver only our best work and raise our standards day-by-day

Since 1944, the quality of our work has enabled us to thrive in a highly sophisticated and competitive marketplace. Growing content with our past, however, would only mortgage our future. That’s why each client must be viewed as our most important client, and each project must encompass our best work. Few companies can match this commitment, and when we accomplish this goal with every client and on every project, our clients and our company will prosper.

SERVICE
To continually discover the client’s needs and shape our services to satisfy them

We are a service company. The client’s satisfaction with our work quality, value and especially our “ways of working”, fuels our growth, and ensures our clients’ ongoing success.

VALUE
To measure the value of our work in tangible results which exceed client expectations

Our clients measure the value of our work by the tangible results they realize for the monies they have expended. The quality of our work and services, when combined with the creativity and value of our results, has consistently generated repeat business, long-term client relationships and continuing, positive referrals.

TEAMWORK
To work hard, work well together, work for the common benefit of the group

It is our mutual responsibility to create a work environment where everyone exercises initiative and fully contributes to client deliverables, so that the results of our efforts are greater than the sum of our individual contributions. Whether within one office or across all offices, we fully support one another through our resourcefulness, guidance and encouragement.

MUTUALITY
To succeed as a company only when everyone has benefited from their relationship with us

As Dechert-Hampe succeeds, so will those who have contributed to this success. It is incumbent upon the company to provide all stakeholders – Clients, Associate, Suppliers, Shareholders – with a fair return on their investment in the business.

 

 

 

IMPULSE SALES:

Evolution of the Front-End

Front-End Checkstands are constantly evolving. How does this innovation impact impulse sales? With continued evolution must come continual evaluation of these front-end merchandising changes.


Conference Presentation

NEW RESEARCH REPORTS:

Top Talent: A Top Priority

This comprehensive study conducted by the Sales Executive Share Group (SESG), an organization of the top sales executives at major CPG companies, provides insights into recruiting and retaining Millennials for Consumer Packaged Goods Sales.


Investing in the Shopper Experience


The results of a recent RetailWire/Dechert-Hampe survey of retail industry experts and practitioners emphasize the need to deliver unique shopping experiences and superior customer service.

HOT TOPIC:

The Impact of Continued Evolution on the Front-End Checkstand Impulse Sales

Retailers understand that the Front-End Checkstand is a critical location in the store. Almost every shopper passes through and it is the last opportunity the retailer has to make the shopping experience a pleasant one.

Maximizing Opportunities
at Self Checkout

An overview of the current status and future prospects for self checkouts in the retail environment.

Read the report